Zonghae Inventory
Zonghae Inventory
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Check-Out & Dilapidations

The report that ends the tenancy fairly.

Side-by-side comparison. Fair wear-and-tear. Defensible deductions.

A check-out report built to withstand deposit scheme adjudication.

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Independent · Adjudication-grade · Fully insured

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What it is

The comparison that counts.

The check-out and dilapidations report is produced at tenancy end. It compares condition at vacancy to condition at the start, using the original inventory as reference.

Every room is assessed against the same photography standard used at check-in. Fair wear and tear (natural degradation from ordinary use) is identified and excluded. Genuine damage is described, photographed, and recorded in the language adjudicators expect.

Report delivered promptly. On dispute, the complete evidence pack at no extra cost.

Why it matters

The adjudicator’s standard.

A deposit deduction is only as defensible as the documentation behind it. Schemes require dated, photographic evidence of condition at both check-in and check-out. Without both, the default favours the tenant.

An independent check-out, produced by a named clerk with no agency interest, carries more weight than an agent’s internal document. Adjudicators note independence. They have to.

TDS, DPS, and MyDeposits each have slightly different evidence requirements. Our packs are formatted to all three; whichever scheme holds the deposit, you’re covered.

The process

Three steps.

I

Booked

Submit property address and check-out date. Provide the original inventory, or confirm we hold one.

II

Attended

The clerk attends after the tenant vacates, original inventory in hand. Systematic room-by-room comparison, photographed.

III

Delivered

Check-out report delivered promptly. On dispute, the full evidence pack formatted to TDS, DPS, and MyDeposits.

Report contents

What’s in the report.

  • Side-by-side comparison to the original inventory

  • Fair wear-and-tear identified and excluded

  • Damage photographed, measured, and described

  • Detailed condition descriptors throughout

  • Meter readings at tenancy end

  • Key return record

  • Cleanliness assessment by room

  • Garden and external condition (where applicable)

  • Signed and time-stamped audit trail

  • PDF delivered promptly

  • Full deposit scheme evidence pack on request

Not included

What we do not cover.

  • Structural surveys or safety certificates

  • Legal advice on deduction amounts (this is documentation, not arbitration)

  • Properties outside our Midlands coverage area

  • Same-day turnaround

Questions

Common questions.

What if I don't have an inventory from the start of the tenancy?
A check-out without a check-in has limited legal value: nothing to compare against. We’ll note this clearly and advise on your options before you dispute.
How are deposit deductions decided?
We document, we don’t decide. The report describes condition, photographs damage, and separates fair wear-and-tear from real dilapidations. Landlord, agent, and adjudicator use it to determine what deductions are justified.
What if the tenant disputes the report?
We provide the full evidence pack (original report, photo set, comments log, signed acknowledgement) formatted to all three UK deposit schemes.

Also from Zonghae

Complete the tenancy.

Inventory & Check-In

Start the next tenancy right. The check-out is only as strong as the inventory behind it.

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Mid-Term Inspection

Catch issues mid-tenancy before they become check-out disputes.

Learn more →

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We confirm your slot and the attending clerk's name, usually within one working day.

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