Inventory & Check-In
The report that protects every deposit decision.
Room-by-room, photograph-backed, detailed.
A bookmarked schedule of condition, delivered promptly. The foundation of every defensible deposit outcome.
Independent · Adjudication-grade · Fully insured
View all services →What it is
A full schedule of condition.
The inventory and check-in is the legal record of a property’s condition at the start of a tenancy. Without one, deposit deductions are nearly impossible to defend, and the schemes know it.
Zonghae reports are built for adjudication. Every room is photographed under even daylight, every fixture and fitting described in descriptors that survive a dispute. The whole document is bookmarked, signed, and time-stamped.
A bookmarked PDF, delivered promptly. The document your solicitor will reference if a dispute escalates beyond the deposit scheme.
Why it matters
The document adjudicators actually use.
TDS, DPS, and MyDeposits all require photographic and written evidence of condition at the start of the tenancy to contest a dispute. Without an independent inventory, the decision defaults to the tenant.
An independent report carries more weight than one from an agent acting for the landlord. Adjudicators treat independent clerks as neutral third parties; that’s what Zonghae is.
Prompt delivery means the report exists at the start of the tenancy, not days later when memories and photographs have diverged from reality.
The process
Three steps.
I
Booked
Submit your service, property type, and preferred date. Slot and clerk name confirmed once booked.
II
Attended
A named, DBS-checked clerk attends at the agreed time. No agency conflict, no rushed visit.
III
Delivered
Bookmarked, meticulous PDF in your inbox, promptly after the inspection.
Report contents
What’s in the report.
Room-by-room schedule of condition
Full-colour photography under even daylight
Detailed fixture and fitting descriptors
Appliance serial numbers and condition notes
Meter readings (gas, electric, water where accessible)
Key handover record and count
Tenant comments captured on the day
Signed and time-stamped audit trail
Bookmarked PDF delivered promptly
30-day query support after delivery
Not included
What we do not cover.
Structural surveys or building condition assessments
Gas, electrical, or boiler safety certificates
Properties outside our Midlands coverage area
Same-day turnaround
Questions
Common questions.
When should an inventory be done?
Does the tenant need to be present?
How is this different from an agent's in-house inventory?
Get started
Book in 60 seconds. Report straight to your inbox.
We confirm your slot and the attending clerk's name, usually within one working day.